Privacy policy

 

Last updated: 6th Feb, 2026

Travel Analyst (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, website, or communication channels.

By using our services or website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

Personal Identification Information

  • Name

  • Email address

  • Phone number

  • Billing address

Travel-Related Information

  • Passport details (where required for bookings)

  • Visa information

  • Travel preferences

  • Flight, hotel, and itinerary details

Payment Information

  • Payment details are processed securely through third-party payment gateways such as Razorpay.

  • We do not store your card, UPI, or banking details on our servers.

Communication Data

  • WhatsApp messages, emails, and call records related to service delivery and support.

2. How We Use Your Information

We use your information strictly to:

  • Book and manage flights, hotels, insurance, and related travel services

  • Process payments and issue invoices

  • Communicate confirmations, updates, or changes to your travel arrangements

  • Provide 24/7 customer support and emergency assistance

  • Comply with legal, regulatory, and accounting requirements

We do not sell, rent, or trade your personal data to third parties.

3. Sharing of Information

Your information may be shared only when necessary with:

  • Airlines, hotels, insurance providers, and travel partners for service fulfillment

  • Payment gateways (such as Razorpay) for secure transaction processing

  • Government or regulatory authorities, when required by law

All such sharing is limited to what is essential for delivering the requested service.

4. Data Security

We take reasonable and appropriate measures to protect your information from unauthorized access, misuse, loss, or disclosure.

This includes:

  • Secure communication channels

  • Restricted access to sensitive information

  • Use of trusted third-party platforms for payments and bookings

While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill travel services

  • Meet legal, accounting, and compliance obligations

  • Resolve disputes or enforce agreements

Once no longer required, data is securely deleted or anonymised.

6. Cookies & Website Usage

Our website may use basic cookies or analytics tools to improve performance and user experience. These do not collect personally identifiable information unless you voluntarily provide it.

You may choose to disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your data, subject to legal and operational requirements

Requests can be made using the contact details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

Travel Analyst
 📍 Mumbai, India
📧 requests@travel-analyst.com
 📞 9372200468